Epicor Company Profile (2026): Vertical ERP & Cognitive AI
Company Profile | ERP for Manufacturing & Distribution | Updated August 2026
Epicor: Vertical ERP with Cognitive AI for Mid-Market Enterprises
Epicor, with ~$1.5B revenue in 2026 and ~6,200 employees, serves 20,000+ customers across manufacturing, distribution, and retail. Its Cognitive ERP embeds vertical AI ontologies, enabling outcomes-based automation and compliance for mid-market enterprises.
Executive Summary
Epicor specializes in ERP for manufacturing, distribution, and retail. Its Cognitive ERP, launched in 2026, embeds vertical ontologies to ensure AI accuracy. Epicor is transitioning customers to cloud ERP, with on-prem support ending by 2028.
Products & Services
- Kinetic Cloud ERP: Modern ERP for manufacturing.
- Prophet 21: ERP for distribution businesses.
- BisTrack: ERP for building supply and retail.
- Cognitive ERP: AI-driven ERP with vertical ontologies.
AI Strategy
Epicor’s Cognitive ERP embeds vertical ontologies to improve AI accuracy in manufacturing and distribution workflows. It offers outcomes-based pricing for AI agents and integrates carbon accounting into ERP workflows. Epicor’s AI strategy focuses on contextual intelligence for mid-market enterprises.
Financial Performance
| Metric | 2026 Result |
|---|---|
| Revenue | ~$1.5B |
| Customers | 20,000+ |
| Employees | ~6,200 |
| Vertical Penetration | 75 of top 100 building supply firms |
Competitive Landscape
Epicor competes with Infor, IFS, and SAP in vertical ERP. Its differentiators include deep vertical expertise, Cognitive ERP with vertical ontologies, and outcomes-based AI pricing. Challenges include cloud migration deadlines and competition from larger ERP vendors.
Recent Developments
- 2026: Launch of Cognitive ERP with vertical AI ontologies.
- 2025: Announced end of on-prem ERP support by 2028.
- 2024–2026: Expanded penetration in manufacturing and building supply sectors.
Why the Company Matters
Epicor is a critical ERP provider for mid-market enterprises. Its Cognitive ERP embeds vertical AI ontologies, ensuring contextual accuracy. With ~$1.5B revenue and strong vertical penetration, Epicor remains a trusted ERP partner for manufacturing and distribution firms.
Key Takeaways
- ~$1.5B revenue in 2026.
- 20,000+ customers across manufacturing, distribution, and retail.
- Launch of Cognitive ERP with vertical AI ontologies.
- Cloud migration deadlines set, with on-prem support ending by 2028.
- Strong penetration in building supply and manufacturing sectors.
- Epicor Corporate Website – epicor.com
- Epicor Cognitive ERP Launch (2026)
- ERP Industry Report – Manufacturing & Distribution
- Wikipedia – Epicor
Profile compiled August 2026. Information is current as of the date of compilation.